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What happened to LunaProxy.com, and what to use instead

LunaProxy.com went dark in 2026: Google named it among IPIDEA's brands on 28 January, and its domain went on hold on 5 March. What customers can do now.

HProxy TeamSeptember 9, 2026Updated October 14, 20268 min read

What happened to LunaProxy.com, and what to use instead

LunaProxy.com, a residential proxy shop, went dark in early 2026 and has not come back. The archive's last copy of its homepage dates from 3 January 2026. On 28 January Google's Threat Intelligence Group named "Luna Proxy" among brands it said were controlled by the actors behind the IPIDEA proxy network, and on 5 March the registry set lunaproxy.com to "client hold", a status that takes a name out of the DNS. When we looked again on 14 October 2026, the DNS still held no record of the name. This page follows the last months, explains the hold and lists what a former customer can still do. The companies behind the brand are on our LunaProxy company page.

The last months, in order

LunaProxy's last months
  1. Oct 2025

    Bing ads still lead to the shop

    archived addresses tagged utm_source=bing

  2. 3 Jan 2026

    Last archived homepage

    from $0.65 a GB; up to $50 offered for reviews

  3. 24 Jan 2026

    Last archived privacy policy

  4. 28 Jan 2026

    Google names Luna Proxy

    among brands it says IPIDEA's actors control

  5. Feb 2026

    Searches for its login peak

    720 in the month

  6. 10 Feb 2026

    Its Chrome extension still listed

    1,000 users

  7. 5 Mar 2026

    lunaproxy.com on client hold

    piaproxy.com nine seconds later

  8. 12 Aug 2026

    ipidea.io on hold as well

  9. 14 Oct 2026

    Our check: no such domain

    and an empty store page for the extension

Five weeks passed between Google's post and the hold on the domain.
Source: Internet Archive copies of lunaproxy.com and of its Chrome Web Store listing; Google Threat Intelligence Group, 28 January 2026; Verisign and the .io registry; Google Keyword Planner; our DNS and store checks of 14 October 2026 · hproxy.comProxy.

The shop traded as usual to the end. Its homepage of 1 October 2025 offered new users "5GB for $6" and residential traffic at $0.77 a GB. The archive also kept two addresses of that homepage carrying Bing advertising tags, "utm_source=bing" and "utm_medium=cpc", captured on 25 September and 23 October 2025. By 3 January 2026 the headline had dropped to $0.65 a GB, unlimited residential proxies were down to "Just $60/day" with "Up to 25% Off", and a new line on the page read "Get up to $50 for the best reviews".

on the homepage1 October 20253 January 2026
residential traffic$0.77 a GB$0.65 a GB
unlimited residential$66 a day$60 a day, "Up to 25% Off"
offer near the top"5GB for $6" for new users"Get up to $50 for the best reviews"

The archive holds no copy of the homepage after 3 January 2026. The last page of the site it kept is the privacy policy, captured on 24 January, four days before Google's post.

What Google said it did

Google's Threat Intelligence Group published its account on 28 January 2026. Two of the steps it lists concern web addresses: legal action against "domains used to control devices and proxy traffic through them", and legal action against "the domains used to market IPIDEA's products, including proxy software and software development kits, across their various brands". Its list of file indicators, the fingerprints security tools use to recognise a program, includes one labelled "Luna Proxy Client". Two days later a shorter post on Google's main blog said: "We disrupted IPIDEA by taking down their online storefront and took them to court".

Neither post names a court or a case number, and neither gives a date for any single domain. Our company page records what we searched in US court files and what we found.

What "client hold" means

ICANN, the body that coordinates domain names, describes the status in plain words: client hold "tells your domain's registry to not activate your domain in the DNS and as a consequence, it will not resolve". It adds: "It is an uncommon status that is usually enacted during legal disputes, non-payment, or when your domain is subject to deletion." Client statuses are set by the registrar, for lunaproxy.com Aceville Pte. Ltd., and the record does not say who asked for this one.

Verisign's record dates the change to 03:01:21 UTC on 5 March 2026. The record of piaproxy.com, a sister brand, switched to the same status nine seconds later. ipidea.io followed on 12 August 2026, and its record now points at name servers called blockedforabuse.pleasecontactsupport.com. The registration of lunaproxy.com runs until 26 August 2027, so the name stays reserved while nothing under it works.

On 14 October 2026 Cloudflare's public resolver answered "NXDOMAIN", no such domain, when we asked for the address, the name servers and the mail servers of lunaproxy.com. Every name below it fails in the same way: the website, the support address support@lunaproxy.com, and any host under the name that a customer's script still points at.

If you were a LunaProxy customer

Your balance. The terms of 2024 and 2025 said: "If you need a refund or replacement service, please contact the official customer service email to apply". That mailbox sits under the held name, so a message to it cannot be delivered. An older rule, in the privacy policy of April 2023, allowed a refund request "within 30 days of purchasing our services"; no later copy we read repeats it. If you paid by card, your card issuer is the place to ask now. Keep the receipt and the order e-mails.

The program and the extension. Google's list of file indicators names a program "Luna Proxy Client". If LunaProxy's Windows program or its Chrome extension is still installed, remove it: neither can reach the service any more. The extension had 1,000 users in the store's copy of 10 February 2026, and by 14 October 2026 its store address opened an empty page.

Your scripts. A script that still points at a LunaProxy host stops with a name error: ENOTFOUND in Node.js, Name or service not known from most Linux tools. Moving to another seller means changing the host, the port and the login together.

Your identity documents. The privacy policy that took effect in September 2025 asked users to "undergo static real-name authentication" and listed "ID card information collected for identity verification as required by law". Anyone who sent an ID has no working address left at which to ask for its deletion.

People still look for it

Google searches a month to log in to or download LunaProxy, September 2025 to August 2026
  • luna proxy login
  • lunaproxy download
Searches to log in peaked in February 2026, the month after Google's post, and were down to 50 by August.
Source: Google Keyword Planner, worldwide, English, read 14 October 2026 · hproxy.comProxy.

The searches show the customers' side of the ending. In February 2026, the month after Google's post, Google counted 720 searches for "luna proxy login", up from 480 in January; by August only 50 were left. Searches for "lunaproxy download" fell sooner, from 320 in January to 90 in February. In August 2026 the bare name "lunaproxy" was still searched 2,400 times.

What to use instead

LunaProxy's record gives a short list of things to check before paying the next seller:

checkwhat LunaProxy showedwhere to look
one company, the same over timetwo names in its terms, a third on its marksterms, footer, trademark records
a company you can findone of the two found in register datathe national company register
where the IPs come from"ethically procured", with no detailthe seller's sourcing page
refunds in writing30 days in 2023, an e-mail address laterthe terms

We sell residential proxies ourselves, so read this with that in mind. Our terms name Obsidian UG (haftungsbeschränkt), a company under German law, and our residential traffic starts at $0.44 per GB. Our free proxy checker tests any seller's proxies before you rely on them. Google's list of brands shows which other shops went down with LunaProxy.

Also gone

Other brands on Google's list have pages of their own:

What we could not find out

  1. Who asked for the hold. The registry shows the status and its time; ICANN names disputes, non-payment and deletion as the usual reasons.
  2. Whether any balance was refunded. The archive holds no notice to customers.
  3. What became of customer data, identity documents included.
  4. Whether the business goes on under another name.

We bought nothing and installed nothing from LunaProxy. We will look at these records again by 14 January 2027.

Sources

  • lunaproxy.com in the Internet Archive: homepages of 1 October 2025 and 3 January 2026, addresses with Bing tags of 25 September and 23 October 2025, terms of 2024 and 2025, privacy policies of April 2023, June 2024 and January 2026. Read 14 October 2026.
  • Google's Threat Intelligence Group, 28 January 2026: "Disrupting the World's Largest Residential Proxy Network". Google's main blog, 30 January 2026: "Google Threat Intelligence Group shuts down IPIDEA proxy network". Both read 14 October 2026.
  • ICANN: "EPP Status Codes | What Do They Mean, and Why Should I Know?". Read 14 October 2026.
  • Verisign's records of lunaproxy.com and piaproxy.com, and the .io registry's record of ipidea.io. Read 14 October 2026.
  • Chrome Web Store: the LunaProxy Extension, archived 10 February 2026, and its address read on 14 October 2026.
  • Our DNS lookups for lunaproxy.com through Cloudflare's public resolver, 14 October 2026.
  • Google Keyword Planner: monthly searches, worldwide, English. Read 14 October 2026.

Frequently asked questions

Why did LunaProxy shut down?

No one has published a full account. The public record holds two steps. On 28 January 2026 Google's Threat Intelligence Group listed "Luna Proxy" among brands it said the actors behind the IPIDEA proxy network control, and said it had taken legal action against domains used to market IPIDEA's products. On 5 March 2026 the registry record of lunaproxy.com was set to "client hold", which keeps a name out of the DNS.

Can I still log in to my LunaProxy account?

No. Its website ran under lunaproxy.com, and on 14 October 2026 every DNS lookup we made for that name came back NXDOMAIN, the code for a name that does not exist. Searches for "luna proxy login" reached 720 in February 2026 and were down to 50 by August.

Can I get my money back from LunaProxy?

Not from LunaProxy itself. Its terms of 2024 and 2025 sent refund requests to its customer service e-mail, and mail to support@lunaproxy.com has no server to go to while the name is on hold. If you paid by card, ask your card issuer, and keep the receipt and the order e-mails.

Should I uninstall the LunaProxy app and browser extension?

Yes. Google's post of 28 January 2026 lists a program called "Luna Proxy Client" among its file indicators, and on 14 October 2026 the extension's address in the Chrome Web Store opened an empty page. Neither can reach the service any more.

What can I use instead of LunaProxy?

A seller that names one company in its terms, keeps that name over the years and puts its refund rule in writing. We sell residential traffic by the gigabyte ourselves, under Obsidian UG (haftungsbeschränkt), a company under German law.

Proxies that don't die mid-job

Residential, ISP, datacenter and mobile, verified by the same engine that runs tens of millions of checks. They read as a real device and hold up under load. Pay as you go, and your balance never expires. $0.44/GB is the 2,000 GB+ rate; a single gigabyte is $0.50/GB, with no minimum order.

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