Our team

The people behind HProxy.

A senior team in Germany running the whole platform end to end, from the proxy network to the dashboard you log in to. Everything is built and operated in-house, and your message reaches the people who build it.

4.5 on Trustpilot, 114 reviewsRegistered in GermanyIndependent, funded by customers

Where we are

Germany

Registered and run from Denkendorf

Ownership

Independent

Funded by customers, not investors

Built by

In-house

Network, dashboard, checker and brand

Support

Same day

From the people who build it

Billal Ainaoui

Founder

Started HProxy to make clean, honest proxy infrastructure anyone can afford, and still reads every support message himself.

Billal Ainaoui signature

Richard Rivera

Head of Operations

Keeps the network, the billing and the day-to-day running so customers never feel the machinery behind it.

Richard Rivera signature

Sammilan Vilvaranjan

Full Stack Developer

Builds the dashboard and the APIs end to end, from the buy flow to the proxy generator.

Sammilan Vilvaranjan signature

Burak Ayaz

Backend Developer

Owns the proxy engine and the systems that keep millions of IPs checked, sorted and fast.

Burak Ayaz signature

Bùi Linh

Lead Designer

Shapes every screen you see, the brand, the dashboard and this page included.

Bùi Linh signature

Leonard Saghyan

Product Lead

Decides what we build next and makes sure it earns its place before it ships.

Leonard Saghyan signature

Why it exists

Proxies you can afford, from people you can reach.

HProxy started because clean proxy infrastructure was priced like enterprise software and sold like it too: a quote, a call, a minimum order, and a support desk that had never touched the thing it was answering for. We wanted the opposite — a real network anyone can buy a gigabyte of, with the price on the page.

So we built it ourselves rather than putting a brand on somebody else's panel. The proxy engine, the dashboard you log in to, the checker, the free list, the apps and the APIs are all ours, which is why a bug gets fixed here instead of being escalated to a vendor.

And the support is not a department. Write to us and one of the six people above answers, usually the same day. The founder still picks up tickets himself — not as a gimmick, but because the fastest way to find out what is wrong with a product is to read what people say about it.

The company is German, independent and funded by its customers rather than by investors, so the only people it has to answer to are the ones paying for it.

What we have built so far

  • The proxy network

    Residential, ISP, datacenter and mobile, sold per GB or per IP from one balance.

  • The dashboard

    Buying, generating credentials, usage and billing, built here rather than bought in.

  • The scraper APIs

    One JSON call per platform, billed only when a call succeeds.

  • The free proxy list

    Thousands of public proxies re-checked around the clock, open with no signup.

  • The proxy checker

    Up to 100,000 lines at a time: alive, speed, anonymity and country per proxy.

  • The IP lookup

    Any address: the country, the network it sits in and who runs it.

  • The desktop app and the extension

    The same checker on your machine, and a browser switcher for the proxies you own.

  • The reseller API

    The same catalog behind someone else's brand, with its own price list.

Support

Your message does not go on a tour.

No bot writes our replies, nothing is outsourced, and there is no second line to escalate to. It goes to one of the people who built the thing you are asking about.

What usually happens to it

  1. A bot replies firstinstantly, uselessly
  2. Tier 1, reading a script+ 2 hours
  3. Escalated to tier 2+ a day
  4. Passed to billing+ another day

What happens to it here

A person reads it and answers.

One of the six on this page, usually the same day. They can see your account, your plan and the proxy itself, so the first reply is the answer rather than a question back.

Including from

Billal Ainaoui, Founder

Billal Ainaoui signature

Support

No bot wrote the answer.

Every message is read and answered by one of the six people above. That is the whole policy, and it is the part of this company we will defend the longest.

What support usually means

  • A bot answers first, and you argue with it before a person sees the ticket
  • The desk is outsourced, in another time zone to the people who wrote the software
  • First line, then second line, then billing — you explain it three times
  • Hours or days, and a canned reply that does not touch your actual problem

What it means here

  • A person on this page reads it. No bot writes our replies
  • Never outsourced: support sits with the team that runs the network
  • No departments and no transfers — whoever answers can see your account and your proxies
  • Usually the same day, including from the founder, who still picks tickets up himself

Write to support@hproxy.com and see for yourself. You will get a name back, not a ticket number.

Service status

Up is not a promise. It is a measurement.

Our own monitor asks the site whether it is alive every five minutes, and keeps the answers. That is where the number on the right comes from — not a badge, and not a figure somebody chose for a landing page.

The bad one is on it too. Every stretch where the site answered is green; the single check in a month that got no answer at all is the red mark, and it stays there.

All systems operational

HProxy uptime

Last 15 days

100% of 12,087 checks answered, every five minutes, measured by us.

Reviews on Trustpilot

114 reviews. 92% of them five stars.

“Hproxy has been great so far! The proxies are super fast and work without any detection issues, which is a big plus.”

Abdul Basit · Dec 2024 · on Trustpilot

Read every review4.5 out of 5, rated Excellent
Trustpilot

“I honestly love HProxy, especially their residential proxies. They're affordable and highly reliable, with no blocks, no detection, and they pass reCAPTCHA effectively. Great value for money.”

CCrux LebanJul 2025
Trustpilot

“Hproxy has been great so far! The proxies are super fast and work without any detection issues, which is a big plus.”

Abdul BasitDec 2024
Trustpilot

“They just keep delivering. The proxies are fast, stable and easy to set up, and I never have to worry about downtime or speed drops. The dashboard is super clean and support is always quick to help.”

freshstylezOct 2025
Trustpilot

“Hproxy has great anonymity. Comparing HProxy to other providers, it definitely wins in terms of speed and price.”

LLennyFeb 2024
Trustpilot

“I was skeptical at first, but it turned out worth every cent. The service is affordable and reliable too. Kudos to the devs behind this.”

DDezzyJul 2025
Trustpilot

“Just signed up and impressed at how simple, fast and cheap their service is.”

MMartinJul 2025
Trustpilot

“This is probably the most reliable proxy. I had no issues, and the best part: it's also reasonably priced.”

Madu VilaJan 2024
Trustpilot

“Very helpful and patient service with very competitive prices. I used to pay almost 3x as much for the same quality.”

SSondre BørøApr 2024

Pay with

Card, Alipay, Pix, QRIS, DANA, FPX and OXXO, plus 32 crypto assets and networks.

  • Visa
  • Mastercard
  • Alipay
  • Pix
  • QRIS
  • DANA
  • FPX
  • OXXO
  • Bitcoin
  • Ethereum
  • Tether

Where we are

Denkendorf, Germany.

A registered German company, which is why the address, the registration and the person responsible are in the imprint rather than something you have to ask for. Independent, European, and funded by our customers.

Read the imprint

Write to us

support@hproxy.com

Questions, custom plans and partnerships all land in the same place, and it is read by the people above — usually the same day.

About the company

What people ask before they trust us.

Every question

One of the people on this page. There is no tier-1 queue and no outsourced desk: the message goes to the team that builds and runs the platform, and it is usually answered the same day.

Denkendorf, Germany. It is a registered German company, so the address, the registration and the responsible person are public in the imprint rather than being something you have to ask for.

The uptime panel on this page is our own monitor, not a badge: it probes the site every five minutes and prints how many probes got no answer. The window is as long as we keep the log, and the days are on the strip so a bad day cannot be averaged away.

The platform is ours — the dashboard, the proxy engine, the checker, the free list and the brand are all built in-house. Where bandwidth is bought in, it is bought in like every network buys transit; what you log in to, and who answers for it, is us.

It is independent and funded by its customers rather than by investors, which is why the roadmap answers to the people paying for it.

HProxy.

Ready when you are. Your dashboard is ten seconds away.

Or talk to us at support@hproxy.com

HProxy