Frequently asked questions

HProxy is a premium proxy provider offering residential, datacenter, ISP and mobile proxies. We provide high-quality IPs for web scraping, market research, ad verification and other legitimate business use cases.

Create a free account, add funds to your wallet, and start using proxies immediately. You only pay for what you use, with no monthly subscription or contract.

You can start with as little as $5 (card payments have a $10 minimum; pay with crypto for the $5 minimum). There are no monthly commitments, just pay for the bandwidth you need.

Instant. Once your payment is processed you can generate and use proxies immediately. No manual approval or waiting period.

Residential proxies use IPs assigned to real homes by ISPs, so they appear as genuine users. Datacenter proxies use IPs from cloud servers, faster and cheaper but easier to detect. Choose residential for high-trust needs, datacenter for speed and volume.

ISP proxies combine the best of both worlds. They are residential IPs (registered to real ISPs) but hosted on datacenter infrastructure for speed, giving you residential trust with datacenter performance.

Mobile proxies are ideal for social media management, mobile-specific content, and bypassing the strictest anti-bot protections. They use real 4G/5G carrier IPs and have the highest trust level.

All proxy types support HTTP, HTTPS and SOCKS5. No SDK required, they work with any tool or language that supports standard proxy connections.

Residential and ISP proxies are billed by bandwidth (per GB). Datacenter and mobile proxies are billed per proxy. You only pay for what you use, no monthly fees or hidden charges.

For Standard and Lite residential plans your bandwidth never expires, use it whenever you want. Survey-tier bandwidth expires after 30 days. Datacenter and mobile proxies are billed monthly.

Yes. Prices drop as you buy more. Residential proxies start at $0.65/GB and get cheaper by volume and tier, the pricing page shows the full breakdown.

We accept all major credit cards and cryptocurrency (Bitcoin, Ethereum, USDT). Card payments are processed through PCI-compliant infrastructure, and we never store full card numbers.

Refunds are available within 24 hours for unused bandwidth. Once bandwidth is consumed it cannot be refunded. Contact support for refund requests.

Rotating sessions give you a new IP on every request, perfect for scraping at scale. Sticky sessions keep the same IP for a set duration, ideal for account management and multi-step workflows.

We offer country, state, city and ISP-level targeting for residential proxies. You specify the location in your proxy credentials to get IPs from specific regions.

You can authenticate via username/password credentials (included in your proxy string) or by whitelisting your IP address. Both methods are supported on all proxy types.

Every gateway is monitored around the clock and traffic fails over automatically when a route degrades. If something looks off on your end, email [email protected], the team responds within hours, usually sooner.

You can reach our support team via email at [email protected] or through the live chat on the site. We typically respond within minutes.

Yes. For high-volume customers with specific requirements we offer custom pricing and dedicated infrastructure. Contact us to discuss your needs.

API references and integration examples are in the docs, and every product page has setup guidance. The free proxy checker and free proxy list are open to everyone, no account needed.