Legal

Terms of Service

The rules of engagement. By using HProxy, you agree to these terms. We've kept them readable.

Last updated: January 2025

Clear Terms

No legal jargon — just straightforward rules.

Fair Billing

Pay for what you use, no hidden fees.

Your Rights

We respect your data and privacy.

Fair Use

Reasonable limits for shared resources.

01

Account Terms

  • You must be 18 years or older to use our services
  • One account per person — no sharing credentials
  • You are responsible for all activity under your account
  • Keep your login credentials secure
  • Provide accurate information during registration
02

Acceptable Use

  • Use proxies only for lawful purposes
  • No illegal activities including fraud, hacking, or harassment
  • No scraping sites in violation of their terms of service
  • No sending spam or unsolicited communications
  • No attempting to circumvent security measures
  • No reselling or sharing proxy access without authorization
03

Prohibited Activities

  • Any form of illegal activity
  • Distributing malware or malicious software
  • Attacks on networks or systems (DDoS, etc.)
  • Identity theft or impersonation
  • Child exploitation material (immediate termination + law enforcement)
  • Cryptocurrency mining through our proxies
04

Billing & Refunds

  • Pay-as-you-go billing based on bandwidth usage
  • Prices displayed exclude applicable taxes
  • Unused bandwidth never expires (except Survey tier)
  • Refunds available within 24 hours for unused data
  • Chargebacks will result in immediate account termination
  • We reserve the right to change pricing with 30 days notice
05

Service Availability

  • We target 99.9% uptime but cannot guarantee it
  • Scheduled maintenance announced in advance when possible
  • No liability for service interruptions beyond our control
  • We may modify or discontinue features with notice
06

Termination

  • You may close your account at any time
  • We may terminate accounts violating these terms
  • Serious violations result in immediate termination
  • Upon termination, unused balance may be forfeited
  • Data retention follows our Privacy Policy
07

Limitation of Liability

  • Services provided "as is" without warranties
  • We are not liable for indirect or consequential damages
  • Maximum liability limited to fees paid in last 12 months
  • You agree to indemnify us from claims arising from your use

Questions About Our Terms?

We're happy to clarify anything. Reach out to our team.